Double Glazing Installer News

Launch of new mental health and wellbeing podcast series

Building on our two-year campaign for better mental health and wellbeing for those who work tirelessly in our sector to deliver home improvements, we decided that there was so much more we can do to help. So, along with our other Schemes, we started a collaboration with the National Home Improvement Council (NHIC), to bring together medical experts, frontline charity workers and DGCOS representati…

Episode One of the DGCOS NHIC new mental health and wellbeing podcast series now available

“Mental health support in the industry for tradespeople: why are mental health issues prevalent in our sector; what are the effects on productivity and business; what support is out there?”. This is the title for Episode One of the new six-part special mental health and well-being podcast series brought to you by The Double Glazing and Conservatory Ombudsman Scheme (DGCOS) and the National Hom…

Collaboration for the benefit of installers

DGCOS Chief Executive, Faisal Hussain, raises the idea of forming an installer Think Tank with a view to identifying issues installers face and opening a debate to find common solutions that help installers in their businesses. In this month’s column, he discusses his thoughts and invites responses to the idea of industry co-operation. The work that we do with our installer members means that t…

DGCOS investment in people is rewarded with ISO 9001

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) has been awarded ISO 9001, validating their investment in both their team and customer care processes. ISO 9001 is the internationally recognised standard for Quality Management, focussing on a key set of Quality Principles, including leadership, engagement, continual improvement and evidence-based decision making. Faisal Hussain, DGCOS Ch…

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Installer News

Launch of new mental health and wellbeing podcast series

Episode One of the DGCOS NHIC new mental health and wellbeing podcast series now available

Collaboration for the benefit of installers

DGCOS investment in people is rewarded with ISO 9001