Mr. Young contracted a DGCOS member to install a bespoke double-glazing conservatory for a contract value of £61,600. Unfortunately the member ceased to trade before any work had been undertaken leaving Mr. Young with partially completed base work for £38,502. Fortunately for Mr. Young he used an accredited installer and so DGCOS were able to protect the customer completely. Without DGCOS protec…
Read MoreMr. Corristine contracted a DGCOS member to install a new conservatory. During the course of the work and subsequent to its completion, Mr. Corristine complained about a leak in the roof. He tried contacting the original suppliers but they had unfortunately gone into liquidation. Not being able to rectify the issue, Mr. Corristine contacted DGCOS who sent round a surveyor to identify the cause of …
Read MoreMr. Gledhill contracted a DGCOS member to install a new conservatory. Upon having the conservatory installed, Mr. Gledhill experienced several roof leaks. The installer repaired the roof and always honoured their guarantee. Unfortunately, the company went into liquidation. Mr. Gledhill contacted DGCOS and explained the situation. DGCOS sent out an independent inspector to his property and identifi…
Read MoreMr. Kent contracted a DGCOS member to install a conservatory for a contract value of £13,363. Unfortunately, Mr. Kent experienced issues with his conservatory and so he approached DGCOS to resolve the issue as the company had ceased to trade. Fortunately for Mr. Kent he had used an accredited installer, so he was fully protected and would not be left disadvantaged. DGCOS sent out an independent i…
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