Installer News

DGCOS launches Installer focussed Newsletter

DGCOS launches Installer focussed Newsletter

Communication with members continues to be a priority for the Double Glazing and Conservatory Ombudsman Scheme (DGCOS), with the launch of its winter newsletter highlighting the work the organisation has been doing to date, including their podcasts, campaign for better mental health, and plans to initiate a Fenestration Working Group to help define and shape the future of the industry. Faisal Huss…

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Installer Matters: Less talk, more action

Installer Matters: Less talk, more action

In the January GGP column, Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) talks about the organisation’s plans to build on the Mental Health campaign it started a year ago with industry-specific resources It was this time last year that I first wrote about the subject of mental health in our industry, hoping to raise awareness of what was then, a to…

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Installer matters: Attract, develop, retain

Installer matters: Attract, develop, retain

In this latest Installer Matters column for GGP Magazine, Faisal Hussain, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS), tackles a problem that’s currently thwarting the stability and growth of businesses in our sector: recruitment. We all know that people are at the heart of every business and can make or break a brand. But what we’re currently seeing across th…

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Warranty Uncertainty

Warranty Uncertainty

Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS), Faisal Hussain, says manufacturers to stop hiding behind installers when things go wrong in the latest article with Glass Times. As a leading consumer protection organisation, DGCOS often has the responsibility to give voice to, and tackle the difficult issues that some want to sweep under the carpet. Sadly, a theme tha…

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