Installer News

‘Startling and Emotional’ statistics delivered by DGCOS’ Mental Health Survey

The results of The Double Glazing & Conservatory Ombudsman Scheme’s (DGCOS) Fenestration Industry Mental Health survey are in. They are startling, disturbing and emotional, casting light on an issue that has been proven to be starker than anyone could have anticipated. The survey shows the price we’re paying in terms of mental health as a sector: 89.5% of respondents have seen an increase in t…

Glass & Glazing Industry Mental Health Survey 2022

Mental health in the glass and glazing industry is often unspoken about. That’s why we’ve launched an industry mental health survey. At DGCOS we want to understand your thoughts and experiences of mental health in the fenestration sector within the last 2 years. We'd be grateful if you could please spare 5 minutes of your time to complete the survey. Your responses will be anonymous. The surve…

Exclusive video interview: DGCOS provides invaluable support to both consumers and installers

Faisal Hussain, DGCOS Chief Executive, tells Glass News’ Editor, Chris Champion, about the benefits the Double Glazing and Conservatory Ombudsman Scheme (DGCOS) offers both consumers and installers. The Double Glazing and Conservatory Ombudsman Scheme (DGCOS) is an organisation dedicated to protecting consumers, raising industry standards and supporting glazing installers. It’s an ethical sch…

Consumer protection reforms unveil mandatory mediation in home improvement sector

New Government guidance published on 20th July unveils that using arbitration or mediation will become mandatory in the home improvement sector. The guidance states, “For the used car and home improvement sectors, where consumers often make large, important one-off purchases, the government will make it mandatory for businesses to take part in arbitration or mediation where disputes arise over …

NHIC wins Best Home Improvement Advocacy UK Award

The National Home Improvement Council (NHIC) are winners of this year’s BUILD Magazine Awards – Best Home Improvement Advocacy – UK. The NHIC is the umbrella organisation for the UK refurbishment, maintenance and home improvement sector. Established in 1974 by Lord Ezra Kt MBE, it is the longest-serving voluntary membership organisation supporting the domestic RMI and broader Home Improvemen…