Installer News

Alternative Dispute Resolution (ADR), and what does DGCOS do to help consumers in double glazing?

When a homeowner signs a contract and pays their deposit, they’re entitled to expect a professional job, completed on time, and to a specification that was agreed in the contract. This is their home, and they have a right to want things done correctly. Most homeowners understand that things don’t always go to plan, which unfortunately results in a problem that they want to be resolved to their…

Apple Panels Entering into Creditors Voluntary Liquidation

From the DGCOS Advice Team. It was announced on Wednesday 19th December 2018 that Apple Panels LTD is beginning the process to enter into Creditors Voluntary Liquidation (CVL) and will cease to trade with immediate effect. Apple Panels Ltd were a founding member of the (DGCOS) – The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme and we understand this is unwelcome news, espec…

What is the National Home Improvement Council (NHIC)?

What is the NHIC and what does it do? The NHIC was launched in 1974 with a simple mission ‘To improve the quality and standards of Home Improvements". In the early years, the NHIC’s main activities concentrated on lobbying government, research and co-operation with private and social sector housing. But there is still much to be done – in fact, the need to raise awareness and standards of ho…

Considering a new conservatory roof?

Why use a DGCOS installer? • Prior to becoming an Accredited Installer, all DGCOS members will have gone through a rigorous accreditation process.• Every consumer will receive Free Deposit Protection, Free Stage Payment Protection and a Free Insurance Backed Guarantee (IBG).• Every consumer will have access to Free Mediation to help fully resolve any disputes and Free Independent Inspections…

SafeGlaze UK in administration – Information for consumers.

From: The DGCOS Advice Team. If you would like to see how this directly impacted one of our enquiries read our Case Study article here. If you would like to leave us your feedback on your experience with SafeGlaze pre and post administration, please feel free to fill out our SafeGlaze feedback form: Feedback Form It was announced on Tuesday 30th October 2018 that NIAMAC Developments Ltd, trading …