Installer News

Positive signs for glazing as DGCOS installations soar by over 2000%

Positive signs for glazing as DGCOS installations soar by over 2000%

Filed Under: Company News

DGCOS, the Double Glazing & Conservatory Ombudsman Scheme, has seen a huge increase in glazing installations, up by over 2000% in July as compared to the end of April. DGCOS is a leading consumer protection organisation supporting member companies and protecting consumers in the renewable energy sector. The 2000% increase represents over £8m worth of glazing installations protected by the scheme.…
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Brand Ambassador George Clarke joins us in saying a fond farewell to Nick Ross

Brand Ambassador George Clarke joins us in saying a fond farewell to Nick Ross

Alongside DGCOS Brand Ambassador George Clarke, after 12 years representing DGCOS and the HIES and HICS schemes, Nick Ross has decided to retire this July and I’m sure you’ll join us in wishing him a fond farewell and best wishes for the future. Our founder, Tony Pickup, first approached Nick back in 2008 because he was a leading consumer advocate and supporter of consumer protection. Nick joi…

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DGCOS Celebrates 10th Anniversary

DGCOS Celebrates 10th Anniversary

Its celebrations all round as The Double Glazing and Conservatory Ombudsman Scheme (DGCOS) has reached its 10-year anniversary. That’s a whole decade of protecting consumers! The consumer protection scheme, following a pilot, became fully established back in 2010 due to concerns that consumers were being taken advantage of in the double-glazing industry. Here at DGCOS, we wanted to do things dif…

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Coronavirus Contingency Plan

Coronavirus Contingency Plan

We are sending special thoughts to all our installers and consumers out there that may be experiencing a negative impact due to the coronavirus. This is a difficult time and we’re here to support you where we can. We are currently operating as normal, but we do have extensive contingency plans in place so that we can all stay safe AND it will be business as usual to continue to support you and y…

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Double Winners at the UK Complaint Handling Awards 2020

Double Winners at the UK Complaint Handling Awards 2020

QA Scheme Support Services (QASSS) took home two awards at the UK Complaint Handling Awards 2020, including a silver award for Best Complaint Handling and a bronze award for Best Complaint Handling Team of the Year – Initiative. QASSS operates three consumer protection schemes across home improvement, including HIES, HICS, and DGCOS*. The company entered their Resolution Revolution project into …

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