Installer News

DGCOS Announced as a Finalist in the GGP Installer Awards

DGCOS Announced as a Finalist in the GGP Installer Awards

Filed Under: Company News

DGCOS, the Double Glazing and Conservatory Ombudsman Scheme, has been announced as a Finalist in this year’s GGP Installer Awards. Faisal Hussain, Chief Executive, says, “The whole team has worked hard to really maximise the installer journey benefits we provide to our members. Our mission is simple: to communicate to the industry at large that targeted, industry-specific support is available …
Read More
The Rolls Royce of Consumer Protection

The Rolls Royce of Consumer Protection

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) recently announced its successful accreditation to ISO 9001, one element of which includes customer satisfaction. ISO 9001 seeks proof that a business needs to ensure it maintains a focus on enhancing customer satisfaction, always looking to improve the customer and supply chain experience. Faisal Hussain, DGCOS Chief Executive, comments: …

Read More
Conservatory Survey Report

Conservatory Survey Report

At DGCOS, we continuously strive to find out what challenges our members face in their daily working lives, so that as an organisation we can provide the optimum level of support. We recently put the focus on conservatories. We conducted a survey of our members who install conservatories to dig deeper into the factors they have to consider, where they might have difficulties, and how they approach…

Read More
DGCOS Announces New 6 and 2 year Registration Options

DGCOS Announces New 6 and 2 year Registration Options

To support the changing market, The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is introducing shorter 6 and 2 year registration options for members, in addition to its current standard of 10 years, allowing members to offer more relevant protection on installations and replacements. Faisal Hussain, DGCOS Chief Executive, explains the thought-process behind the decision: “Did you know…

Read More
DGCOS investment in people is rewarded with ISO 9001

DGCOS investment in people is rewarded with ISO 9001

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) has been awarded ISO 9001, validating their investment in both their team and customer care processes. ISO 9001 is the internationally recognised standard for Quality Management, focussing on a key set of Quality Principles, including leadership, engagement, continual improvement and evidence-based decision making. Faisal Hussain, DGCOS Ch…

Read More
Your internet browser is not supported with this website. Download a free, up-to-date browser here. ×