Installer News | Date: October 2023

Poor Service Levels and the Impact on Business

Outside of work, DGCOS Chief Executive, Faisal Hussain, is undergoing significant home renovations, and his experiences with different types of tradespeople have proven how important good service levels are in terms of winning and retaining customers. Here he outlines important factors installers may like to consider in their own businesses. It has been an interesting exercise trying to renovate m…

Episode Six of the DGCOS NHIC new mental health and wellbeing podcast series now available

Accessing debt support and achieving financial health In the final instalment of our mental health podcast series, we talk to Greg Jenkinson, Debt Advisor from StepChange, one of the best UK impartial and free Debt advisory services and Michael McGougan, DGCOS Head of Membership. This podcast discusses ways in which to take control of your financial position, minimise your financial stress and und…

Episode Five of the DGCOS NHIC new mental health and wellbeing podcast series now available

Improving Wellbeing and Mental Health This episode of our mental health podcast series is one that is particularly relevant to all of us, regardless of where we work or what we do. Dr Rachael Cooper and Cathy O’Hara have many years of experience in working with people with mental health issues, and they bring their vast knowledge to this broadcast. Dr Cooper has been a GP in Newcastle for 22 yea…