Installer News

Understanding Mental Health Challenges in the Industry: DGCOS Survey Insights 2022-2024

In recent years, mental health challenges in the workplace have become increasingly evident, and the glass and glazing industry is no exception. In 2022, The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) launched the ground-breaking Mental Health Survey, a brave first step for our industry. DGCOS launched a follow-up survey in 2024 whereby the results are now available with some interesti…

DGCOS Nominated as finalist in the prestigious BIBAs Awards for the second consecutive year

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS), as part of QA Scheme Support Services, is thrilled to announce their nomination as a Finalist in the esteemed Leadership Team of the Year category at the Be Inspired Business Awards (BIBAs), Lancashire’s premier business awards. This is the second year running that the organisation has made it to the finals, last time in the Employer of…

Installer Matters: New Business Podcast Series

In his latest Installer Matters column, Chief Executive of the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Faisal Hussain discusses their new Business Support Podcast series, created in partnership with the National Home Improvement Council (NHIC) and many other leading organisations, which is due to go live in June. Our first podcast series was focused on breaking the silence around Me…

New DGCOS Installer Newsletter Out Now

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) has published their Spring 2024 newsletter, which rounds up the news and initiatives the organisation has been involved with recently to offer valuable insights for installers and the wider industry. “The DGCOS Newsletter is an important tool for us as a membership organisation to keep our stakeholders up to date with what’s happening,…

Business support comes in many guises

The 2022 mental health survey conducted by the Double Glazing & Conservatory Ombudsman Scheme (DGCOS) highlighted the pressures that exist within the glazing industry. Faisal Hussain, DGCOS Chief Executive, talks about how business support and mentoring can help alleviate these stresses and improve profitability. I recently looked again at the results of the DGCOS mental health survey that we cond…