Installer News

Exclusive video interview: DGCOS provides invaluable support to both consumers and installers

Exclusive video interview: DGCOS provides invaluable support to both consumers and installers

Faisal Hussain, DGCOS Chief Executive, tells Glass News’ Editor, Chris Champion, about the benefits the Double Glazing and Conservatory Ombudsman Scheme (DGCOS) offers both consumers and installers. The Double Glazing and Conservatory Ombudsman Scheme (DGCOS) is an organisation dedicated to protecting consumers, raising industry standards and supporting glazing installers. It’s an ethical sch…

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What businesses need to know about the UKCA (UK Conformity Assessed) marking

What businesses need to know about the UKCA (UK Conformity Assessed) marking

As a result of the UK leaving the EU, there has been changes to how businesses place manufactured goods on the market. What is the UKCA marking? The UKCA (UK Conformity Assessed) marking is the new UK product marking that is used for goods being placed on the market in Great Britain (England, Wales, and Scotland). It must be used to show that the goods are compliant with the UK regulations. The UK…

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Consumers Beware: Some Installers are Falsely Claiming DGCOS Membership

Consumers Beware: Some Installers are Falsely Claiming DGCOS Membership

As a consumer, it is important to research the installer that you are going to use for your home improvement project as you want to be sure that they have the memberships that they say they have. Unfortunately, there are some installers that falsely claim to be a member of DGCOS. If this has happened to you as a consumer or if you suspect an installer is purporting a DGCOS membership, please read …

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Consumer protection reforms unveil mandatory mediation in home improvement sector

Consumer protection reforms unveil mandatory mediation in home improvement sector

New Government guidance published on 20th July unveils that using arbitration or mediation will become mandatory in the home improvement sector. The guidance states, “For the used car and home improvement sectors, where consumers often make large, important one-off purchases, the government will make it mandatory for businesses to take part in arbitration or mediation where disputes arise over …

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