Installer News | Date: February 2019

Dispute Resolution

Alternative Dispute Resolution (ADR), and what does DGCOS do to help consumers in double glazing?

When a homeowner signs a contract and pays their deposit, they’re entitled to expect a professional job, completed on time, and to a specification that was agreed in the contract. This is their home, and they have a right to want things done correctly. Most homeowners understand that things don’t always go to plan, which unfortunately results in a problem that they want to be resolved to their…

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