Company News | The Double Glazing and Conservatory Quality A...

DGCOS Announced as a Finalist in the GGP Installer Awards

DGCOS, the Double Glazing and Conservatory Ombudsman Scheme, has been announced as a Finalist in this year’s GGP Installer Awards. Faisal Hussain, Chief Executive, says, “The whole team has worked hard to really maximise the installer journey benefits we provide to our members. Our mission is simple: to communicate to the industry at large that targeted, industry-specific support is available …

The Rolls Royce of Consumer Protection

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) recently announced its successful accreditation to ISO 9001, one element of which includes customer satisfaction. ISO 9001 seeks proof that a business needs to ensure it maintains a focus on enhancing customer satisfaction, always looking to improve the customer and supply chain experience. Faisal Hussain, DGCOS Chief Executive, comments: …

Conservatory Survey Report

At DGCOS, we continuously strive to find out what challenges our members face in their daily working lives, so that as an organisation we can provide the optimum level of support. We recently put the focus on conservatories. We conducted a survey of our members who install conservatories to dig deeper into the factors they have to consider, where they might have difficulties, and how they approach…

DGCOS Announces New 6 and 2 year Registration Options

To support the changing market, The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is introducing shorter 6 and 2 year registration options for members, in addition to its current standard of 10 years, allowing members to offer more relevant protection on installations and replacements. Faisal Hussain, DGCOS Chief Executive, explains the thought-process behind the decision: “Did you know…

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Installer News

DGCOS Announced as a Finalist in the GGP Installer Awards

The Rolls Royce of Consumer Protection

Conservatory Survey Report

DGCOS Announces New 6 and 2 year Registration Options