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Installer News

DGCOS Announces New 6 and 2 year Registration Options

DGCOS Announces New 6 and 2 year Registration Options

To support the changing market, The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is introducing shorter 6 and 2 year registration options for members, in addition to its current standard of 10 years, allowing members to offer more relevant protection on installations and replacements. Faisal Hussain, DGCOS Chief Executive, explains the thought-process behind the decision: “Did you know…

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DGCOS investment in people is rewarded with ISO 9001

DGCOS investment in people is rewarded with ISO 9001

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) has been awarded ISO 9001, validating their investment in both their team and customer care processes. ISO 9001 is the internationally recognised standard for Quality Management, focussing on a key set of Quality Principles, including leadership, engagement, continual improvement and evidence-based decision making. Faisal Hussain, DGCOS Ch…

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DGCOS team nominated as Employer of the Year in the BIBA Awards

DGCOS team nominated as Employer of the Year in the BIBA Awards

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) service company, QA Schemes Support Services, has been nominated as a Finalist in the Employer of the Year category at the BIBAs, Lancashire’s premier business Awards. DGCOS Chief Executive Faisal Hussain, comments: “Respect, integrity, teamwork and communication are the core values that we embrace across the business, from the top dow…

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DGCOS members can register with FENSA

DGCOS members can register with FENSA

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) insurance broker is back on the approved insurance providers list for FENSA, which brings with it a host of benefits for installers. Faisal Hussain, Chief Executive of DGCOS comments: “The insurance broker for DGCOS, UWC, who brokers our Insurance Back Guarantee (IBG) offering to our members to support their customers should they cease t…

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