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Installer News

JOIN THE HIGHWAYS ENGLAND NOISE REDUCTION SCHEME

JOIN THE HIGHWAYS ENGLAND NOISE REDUCTION SCHEME

Filed Under: Industry News

Part of a £39m special fund, Highways England have established a noise insulation scheme, which will see homeowners across the country (whose properties are affected by road noise) offered free noise reduction works.Noise important areas:There are approximately 3,830 areas in England that are adjacent to major roads. Properties which fall within one of these “Noise Important Areas” and experi…
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Are You Really Complying With The Consumer Contracts Regulations? Part 2

Are You Really Complying With The Consumer Contracts Regulations? Part 2

This is the second in a series (read part 1 here) of blogs we are publishing about the CCRs (officially known as The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). Our aim is to help enable installers to comply with the legislation, avoid potential fines and potentially losing money from the cancellation of orders where a consumer could use “loopholes”…

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DGCOS PIGS GLASGOW

DGCOS Engages with Industry at PIGS Glasgow

On 6th September DGCOS attended the latest PIGS networking event in Glasgow. This was held at a new venue at Saint Judes in Glasgow, in a private function room upstairs. This was our third visit with PIGS this year, we previously attended Manchester in March and London in June. Attending these events is part of our ongoing strategy to network and engage with key industry leaders and trade bodies. …

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Approved DGCOS

DGCOS receives ADR Approval from Chartered Trading Standards Institute

On the 1st August 2018, QA Scheme Support Services Ltd (QASSS) received official approval as a consumer Alternative Dispute Resolution (ADR) body. QASSS Ltd provides various services for the following consumer protection schemes: • The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme (DGCOS)• The Home Insulation & Energy Systems Quality Assured Contractors Scheme (HIES)• Th…

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Solving window condensation problems

How to solve a consumer’s window condensation problems

Condensation in or on glass sealed units. It’s a complaint that crops up every year for installers, whether it’s a complaint from existing or new customers. But all of these complaints can be relatively easily resolved with the customer, once you know what information to provide. So let’s look at the three different condensation complaints: Condensation due to “breakdown” of the glass s…

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