Welcome to The DGCOS Installer Portal

The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is a prestigious organisation with a high calibre of membership. DGCOS provides comprehensive consumer protection to homeowners as well as powerful point of sale material that will help you sell more. Accredited installers are rigorously vetted before being allowed to join DGCOS and are continually monitored to ensure members continue to meet our exacting standards.

DGCOS accredited installers have access to a wide range of marketing material proven to generate more sales for your business. Using our point of sale material, we'll help you discover new customer opportunities and create a brand that is understood and viewed favourably by your customers. When you become an accredited installer of DGCOS you will receive a membership pack which includes: Peace of mind packs, Consumers Leaflets, Consumer DVD's, Membership Certificates, Vehicle & Window signs & Showroom Posters.

Powerful point of sale material, a unique Finance facility & sales training are just some of the tools that can help you secure new business. The finance facility enables DGCOS members to provide consumers with more opportunities to buy. DGCOS also offers free professional sales training that is packed with tried and tested sales techniques, proven to produce profitable results.

DGCOS is the only scheme to offer an advanced level of protection. DGCOS provides consumers a free dispute resolution service, which includes; Mediation, Independent Inspections (to assist with installation/product defects at DGCOS discretion), access to an Ombudsman and access to a Compensation Fund. Mediation is designed to bring the matter to a speedy conclusion. Over 82% of complaints are resolved through mediation. If an agreement cannot be reached, the case can then be referred to the Ombudsman, who will consider the evidence presented by both parties and make an Award, which becomes binding on the member.