Double Glazing Installer News

Conservatory Survey Report

At DGCOS, we continuously strive to find out what challenges our members face in their daily working lives, so that as an organisation we can provide the optimum level of support. We recently put the focus on conservatories. We conducted a survey of our members who install conservatories to dig deeper into the factors they have to consider, where they might have difficulties, and how they approach…

DGCOS Announces New 6 and 2 year Registration Options

To support the changing market, The Double Glazing & Conservatory Ombudsman Scheme (DGCOS) is introducing shorter 6 and 2 year registration options for members, in addition to its current standard of 10 years, allowing members to offer more relevant protection on installations and replacements. Faisal Hussain, DGCOS Chief Executive, explains the thought-process behind the decision: “Did you know…

Poor Service Levels and the Impact on Business

Outside of work, DGCOS Chief Executive, Faisal Hussain, is undergoing significant home renovations, and his experiences with different types of tradespeople have proven how important good service levels are in terms of winning and retaining customers. Here he outlines important factors installers may like to consider in their own businesses. It has been an interesting exercise trying to renovate m…

Episode Six of the DGCOS NHIC new mental health and wellbeing podcast series now available

Accessing debt support and achieving financial health In the final instalment of our mental health podcast series, we talk to Greg Jenkinson, Debt Advisor from StepChange, one of the best UK impartial and free Debt advisory services and Michael McGougan, DGCOS Head of Membership. This podcast discusses ways in which to take control of your financial position, minimise your financial stress and und…

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Installer News

Conservatory Survey Report

DGCOS Announces New 6 and 2 year Registration Options

Poor Service Levels and the Impact on Business

Episode Six of the DGCOS NHIC new mental health and wellbeing podcast series now available