This is the second in a series (read part 1 here) of blogs we are publishing about the CCRs (officially known as The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013). Our aim is to help enable installers to comply with the legislation, avoid potential fines and potentially losing money from the cancellation of orders where a consumer could use “loopholes”…
Read MoreOn 6th September DGCOS attended the latest PIGS networking event in Glasgow. This was held at a new venue at Saint Judes in Glasgow, in a private function room upstairs. This was our third visit with PIGS this year, we previously attended Manchester in March and London in June. Attending these events is part of our ongoing strategy to network and engage with key industry leaders and trade bodies. …
Read MoreDGCOS’ Membership Relationship Officer, Mark Moffet, is an avid charity supporter. Each year he takes part in a charity event and he has completed numerous walks such as The Kennett and Avon Canal in 2016, raising money for various charities. This year, on 18 August, Mark, his wife & sister-in-law (pictured below) took part in the East Lancashire Hospital Charity Morecambe Bay Walk to help raise…
Read MoreOn the 1st August 2018, QA Scheme Support Services Ltd (QASSS) received official approval as a consumer Alternative Dispute Resolution (ADR) body. QASSS Ltd provides various services for the following consumer protection schemes: • The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme (DGCOS)• The Home Insulation & Energy Systems Quality Assured Contractors Scheme (HIES)• Th…
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